BlueScale are committed to consistently striving to provide the best quality service to each and every one of our clients. As such two of the unique components of our service are outlined below. We look for quality partners that have similar integrity to ours to ensure we meet this commitment to you.
OPEN BOOK PROCUREMENT
A service provider should always align its loyalty with the customer. An open book procurement process with a small fixed handling fee ensures that there is no hidden agenda when BlueScale makes recommendations for third-party purchases. BlueScale never makes recommendations because one vendor provides more margin than another does, and because all savings are passed on we focus on providing the service.
A service provider should be completely customer-focused. Through selecting the best prices, solutions and services for a customer based on the client’s requirements and not just on the vendors that they are partnered with. When it comes to choosing or recommending new solutions for our clients, BlueScale are able to put aside vendor loyalties and ensure that we have the right solutions for client’s needs based on our evaluation and research.
Like BlueScale, our chosen partners believe that successful long-term relationships are the best way to build value, the foundation of which is trust and mutual respect.