Onsite Support

Onsite Support

We provide onsite break-fix support

BlueScale provides fixed-price onsite break-fix support for both Metro and Regional locations. And our IT Department as a Service, desktop and infrastructure managed services packages include onsite support.

BlueScale has more than a decade of experience in supporting NDIS customers with large numbers of widely distributed small sites, including residential addresses.

We provide regular onsite IT resources

For Sydney metro sites the team that supports you remotely will be the same people visiting you onsite.

For your larger sites and Head Quarters we can provide regular onsite IT resources – from 1 day to 5 days per week – to help manage the workload that comes from bigger physical sites.